Contact us
Getting in touch with MSD IT Services
In person
We endeavour to have staff available to receive visitors from 9am to 5pm on working days but can't guarantee this as we may be out helping others so please telephone or email before visiting if you need to be sure to find someone.
Our main office is on Level 3 of the John Radcliffe Hospital, at the back of the Cairns Library. It serves all Medical Sciences Division (MSD) University Departments on the John Radcliffe site.
Our Old Road Campus office is in Boundary Brook House which is at the junction of Old Road and Churchill Drive. It serves the Old Road Campus, the Churchill Hospital, the Warneford Hospital and the Nuffield Orthopaedic Centre.
Our City Centre Office is in the Life and Mind building. The IT Room is on the 3rd floor, Room 269.30.096. It serves the University of Oxford Science Area & other city centre departments and locations.
PHONE
For Medical Sciences Division (MSD) IT University support queries, we are available Monday to Friday, 9am–5pm on University extension 80030 (or 01865 280030 when calling from a non‑University phone).
-> Please note that OUH/NHS/IM&T has separate support services. You can reach them at 01865 222822 or via Digital Service Portal [for NHS/OUH only].
You can contact us using the following email address: ithelp@medsci.ox.ac.uk or via portal: Support : University of Oxford
SHAREPOINT
Some restricted resources are available from the MSD IT SharePoint site - SSO login required