Contact us
Getting in touch with MSD IT Services
In person
We endeavour to have staff available to receive visitors from 9am to 5pm on working days but can't guarantee this as we may be out helping others so please telephone or email before visiting if you need to be sure to find someone.
Our main office is on Level 3 of the John Radcliffe Hospital, at the back of the Cairns Library. It serves all University Departments on the John Radcliffe site.
Our Old Road Campus office is in Boundary Brook House which is at the junction of Old Road and Churchill Drive. It serves the Old Road Campus, the Churchill Hospital, the Warneford Hospital and the Nuffield Orthopaedic Centre.
Our City Centre Office is in Experimental Psychology (Anna Watts Building, ROQ). It serves the Science Area & other city centre departments and locations.
PHONE
For IT support queries we are available from 9am to 5pm on working days on University extension 80030 (from a non-University phone, it's 01865 280030).
You can contact us using the following email address: ithelp@medsci.ox.ac.uk
Please do not email staff directly with new help requests as we can't track our work then and they may be on leave.
OUH Information Management & Technology Service Desk
To contact the OUH Trust IT support please email: imandtservicedesk@ouh.nhs.uk or ring Oxford 2-22822
SHAREPOINT
Some restricted resources are available from the MSD IT SharePoint site - SSO login required