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From 1st November 2021 some older version of Microsoft Outlook for Windows are no longer able to be used with Nexus365.

Office version

Outlook for Windows versions not compatible with Nexus365 

Office 2007*

All Versions

Office 2010*

All Versions

Office 2013

Versions prior to 15.0.4971.1000 of Office 2013 (Service Pack 1 with the October 2017 Update)

Office 2016 MSI

Versions prior to 16.0.4600.1000 of Office 2016 (With the November 2017 Update, KB 4051890)

You are advised to upgrade your Office suite in order to be able to continue to use Outlook. The Office 2019 installer is available in "Novell ZENWorks App" on MSD IT managed Windows 10 PC's.

Please contact the Service Desk by email: or call Oxford 280030 for assistance.



*Office 2007 & 2010 no longer receive security updates so should not be used.