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Proxy Application for an MSD IT Network Account

 

Only complete this form if you are an MSD HR, ITSS or an Academic Administrator submitting a request on behalf of another person.

If you are applying for your own account, please use this form instead.

Please read the information provided on Accessing the MSD IT Services network.

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⚠ FORM UPDATE - May 2026

This form has been updated.
Please read the guidance carefully before submitting.

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PRE -CHECK

Please read the guidance in the Details below before submitting the form:

 

 


Important:

Please ensure that the user you are requesting access for has an active Medical Sciences Division affiliation.

This means the individual must be officially connected to the department, unit, or research group they are seeking access to within the MSD.

The affiliation is typically reflected in their email domain (e.g. @pharm.ox.ac.uk).


Undergraduates, Rotation students and TSS employees:

For security reasons, if a temporary user requires an MSD IT username, the MSD ITSS, HR/Admin team must first ensure that the user has an active MSD affiliation within the relevant unit.

They must then submit this form on the user’s behalf, including the expected end date in the “Other relevant information” section.

Please note that, if not specified, accounts for these users will automatically be set to expire 12 weeks after creation.

Please refer to the clarifications and guidance provided below:

Summary – MSD IT Account Requirements:

Most requirements and restrictions are driven by the complex Divisional structure, as well as the multiple systems, logins, and security controls in place.

  • Affiliation is granted via the Card Office, following a request from HR, Academic Administration, or local ITSS.
    It may be either a card‑linked (primary) affiliation or a non‑card (virtual) affiliation added to an existing card. e.g. access to the Paediatrics Network cannot be granted if the user’s main affiliation is with a different department or division (e.g. @oncology.ox.ac.uk, @admin.ox.ac.uk).

  • An active MSD affiliation with the relevant department or unit must be in place before submitting the form.

  • In cases of multiple affiliations, the primary affiliation will determine Network access.
    Any additional Network access requires a UAR request.

  • A valid University card number and SSO are required.

  • For users with VA or Cardholder‑only status (without an Oxford email address), MSD IT accounts cannot be created.

  • A valid University of Oxford email address is required for both the requester and the user.

  • Requests must be submitted via the correct process (HR / ITSS / Admin or the approved form only).
    Please note that processing may take up to 3 working days on average.

 

 

Requirements described above.


Personal Details of the Account User

The seven digit number above the user's University Card barcode, starts with number 2 or 4 / SSO: abcd1234
Please provide the contact details of the person who will be using the MSD account. - If SSO activation is required, include their personal email address. - If the request is for MSD IT access only, their University email address will be sufficient.
Please indicate if the account user is a member of a specific research group within the Department


Returning user or Mover

Request to move an existing user account due to a change in unit/department. Name of the unit/department user is leaving (or request to remove access from):
For new starters only. The MSD username and SSO activation details will be included in a single e-mail.
We aim to fulfill request within 72hrs.

/ /
Please add any other information or requirements relevant to the creation of this account, e.g. expiry dates.


Proxy Applicant Details

Your Oxford e-mail address. You will also be notified once the new account has been created.
Please indicate your departmental role.

Question: Divide 99 by 11.

Your answer:

Incorrect details (e.g. email address, card number, or affiliation) will result in the submission being automatically rejected.

Affiliation and SSO extension requests must be submitted by the local MSD HR, ITSS, or Academic Admin team. 

Please click Home / IT Self Service to check whether you have the appropriate permissions to request these updates.

You can read more here:
IT for New Starters and Returners to the University of Oxford

MSD username : University of Oxford

If your user requires access to folders in a part of the network other than their primary department, please see UAR form.
Information Technology