University Support and Services
You can find here a comprehensive list of support available to University members in the Mental Health and wellbeing space
SUPPORT FOR STAFF
STAFF COUNSELLING SERVICE
Introduced in Michaelmas Term 2022, the Staff Counselling Service is intended to be used as a therapeutic process that is a starting point in issue resolution. It is not designed for long term therapy. As a University staff member, you are welcome to self-refer if you need support with issues that are affecting you; whether related to work or not. Individuals can engage in up to six free sessions with a qualified counsellor. In-person and/or online appointments are available Monday - Friday, 9am-5pm.
Unfortunately, this service is not open to college staff.
All students and staff at the University of Oxford can access Togetherall’s 24 hour, safe online mental health support. An online peer-to-peer support community offering discussions mediated by mental health professionals, self-learning courses and resources. Register for free for Togetherall and select "I'm from a University or college"
Occupational Health provides a service that promotes and supports physical and mental wellbeing in the workplace. It offers a range of services including advice to managers, the employee counselling service (more below) and health surveillance.
THRIVING AT OXFORD
A new Oxford programme supporting you to feel and perform at your best as part of the University community: Thriving at Oxford launched in MT 2022.
The University is committed to creating an environment where "everybody is supported to feel and perform at their best as part of the University community".
Online sleep improvement program featuring interactive CBT techniques, offered by the University's Occupational Health Service in collaboration with the Nuffield Department of Clinical Neurosciences.
BULLYING AND HARASSMENT
Information for staff and students on the University's response to harassment and bullying including support and advice
BULLYING AND HARASSMENT ADVISORS
If you or someone you know within the University is experiencing bullying or harassment, get in touch with the Harassment Advisory Service or your local Advisors for support and advice on the procedure. More information about the harassment procedure can be found on these webpages. MSD Bullying and harassment advisors can be found here MSD Harassment Network
SUPPORT FOR DISABLED STAFF
Information, support and guidance for disabled staff at the University, including:
WORK AND FAMILY SPACE
The Work + Family Space is a University benefit for all employees that offers access to emergency back-up childcare and adultcare, a 'speak to an expert' phone line, and a wide range of guides and webinars. Access to the services, phone lines and web guidance is free for University employees, but you will need to meet the costs of any care that you book. Find out more on the Work + Family Space webpage, or watch our video on Work + Family Space from Mental Health Awareness Week 2021!
WORKING PARENTS PEER SUPPORT
For working parents there is a new Working Parents at Oxford Teams group to make connections with other working parents across the University. You can join here and hear about new events, services and activity, and connect with other folk who are facing the same issues as you.
RAINBOW FAMILIES PEER SUPPORT
Parents who identify as LGBTQIA can join the LGBT+ Staff Network teams space which has a specific channel for rainbow families to connect and access mutual support.
STUDENT COUNSELLING SERVICE
All students at the University have access to a free student counselling service provided by Welfare and Student Support. They also provide advice to staff who are concerned about students.
SEXUAL HARASSMENT AND VIOLENCE SUPPORT SERVICE - FOR STUDENTS
The Sexual Harassment and Violence Support Service provides a safe space for students to be heard, with advisors offering free support and advice to any current student who has been impacted by sexual harassment or violence. All specialist advisors at the service are trained to support you at your pace, free of charge and in confidence.
SUPPORT FOR DISABLED STUDENTS
Information, support and guidance for current and prospective students with disabilities can be found on these EDU webpages
STUDENT MENTAL HEALTH E-LEARNING FOR UNIVERSITY / COLLEGE STAFF
A free e-learning package for all university / college staff from the Charlie Waller Memorial Trust is now available. For students in distress, the first point of contact is often with non-specialist university/ college staff. The first conversation students have with a member of staff like this can be vital – in ensuring they receive a warm, empathic and understanding response to help them immediately, and that they are then signposted, if necessary, to receive help from a mental health specialist.
Developed by the Charlie Waller Memorial Trust, this new e-learning package is designed to give non-specialist staff the skills, knowledge and confidence to offer this first line of support. Introduced by well-known TV presenter Alexander Armstrong, the package consists of six, easy-to-follow 20-minute sessions, including: Signs to look out for, key helping skills, knowing who else to involve, and supporting students at risk or in crisis.
PEER SUPPORT - FOR STUDENTS
The Peer Support Programme was developed in the early 1990s in recognition of the essential role students play in supporting and encouraging one another on a day-to-day basis throughout their time at university. Students can seek peer support from other students at the University.