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Mediation Service - Referrer Webinar Series

The Mediation team has organised 3 webinars to train staff members who may deal with complaints and conflict and may need to refer a case to the MSD Mediation Service. All the sessions have been delivered but we will add a recording here shortly. If there is a need to re-run refreshers please let us know and we will schedule one.

 

Dates and targeted audience:

TBC

Guides and resources on mediation skills

Consensio provides the following resources

Mediation Guides collage

Download Consensio's guides from their resources website

  • Guide to Calm Yourself & Your Team in Conflict
  • Guide to Conflict & Well-Being at Work
  •  Are You Fuelling the Fire of Conflict? 
  • Conflict Myths for Manager: 3 Steps & Build Stronger Relationships  

Courses and free webinars 

Consensio:

Webinars from Consensio are available through their website. They are open to all.

Consensio complimentary webinars

Upcoming Webinar:

How to make conflict constructive for you and your team,
1 April 2025, 10am-10.45am
Our next webinar will cover research into constructive conflict, the role of conflict in high-functioning teams, and practical tips for individuals, managers and HR to adopt a healthier approach to conflict. There will also be an opportunity for Q&A.
Click here to register.

MPLS

Access webinar recordings from our friends in MPLS - including Developing assertiveness in conversations, Managing difficult conversations and strong emotions, and Resolving conflict at work

Other university resources

  • Bullying and Harassment webpages
  • Harassment Advisory Service
  • Report + support service - from January 2024, the Report + Support tool is available for University staff. Managed by the University’s Harassment Advisory Service, the tool offers a new option for staff to tell the University about an incident or concern of bullying or harassment that they (or someone they know) has experienced or witnessed. It also offers information about support and advisory services, and complement the existing ways for staff to access a Harassment Advisor in their department or faculty, or through the Harassment Line. 
  • MPLS resolution service - open to any member of MPLS, the resolution service uses resolvers trained in mediation to support those in conflict at work

Digital asset files - posters

Posters

Mediation Service poster PDF download:

Poster file

We have also shared printed assets with departments - let us know if you require more.

Signature

Mediation Service signature asset for general use:

Signature JPG file

Staff are invited to add this signature image to their work signature - however please ensure you set alt-test for the image, and set the image it as a link to the mediation service website (you can do this by:

  • Clicking the image to select it
  • Right clicking the image to bring up the menu
  • Selecting 'link'
  • Add the link https://www.medsci.ox.ac.uk/about-us/equality-diversity-and-inclusion/msd-mediation-service

Newsletter and social images

Image to use in newsletter and social media communications: Image file