MSD IT Services
Room 3A25B (at rear of Cairns Library)
Level 3, John Radcliffe Hospital
Oxford OX3 9DU
Director of MSD IT Services
I lead and manage MSD IT Services in providing services to many departments of the Division supporting their research, teaching and administrative activities. I also provide support, guidance and leadership to around 70 further IT staff working in their own departments and using our systems, expertise, procedures and tools.
My main priority is to ensure that IT across the whole Division enables its activities to derive as much value from it as possible by understanding and responding to the strategic priorities, preferences and pressures of each of its departments and units. As such I value meeting academic and administrative staff and listening to them so I welcome invitations.
In my previous role as Head of IT Support Staff Services in Oxford University's Central IT Services I was responsible for supporting and coordinating hundreds of non-central IT Staff in the collegiate University of Oxford, managing the relationship between central and local IT in our extremely federated and devolved University. I started my IT Career as IT Manager of what is now the Weatherall Institute of Molecular Medicine.
I hold the Business Relationship Management Professional qualification from the Business Relationship Institute and the ITILv3 Foundation qualification. I am working with MSD IT Services to embed good BRM practice and more streamlined service management into our Division.
I served as a member of Oxford City Council for nine years, as Deputy Lord Mayor of Oxford for the last one, and I currently chair an Oxford secondary school governing body. I chair the City of Oxford Choir and sing tenor with it for pleasure.