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Posted on behalf of IT Services

IT Services has launched a new online service catalogue in order to facilitate its support and delivery of IT across the University: http://www.it.ox.ac.uk/services .  With a new user interface, user-specific views and more information about our services than before, this promises to be the hub for all central IT service information.

The catalogue has been restructured, services re-categorised and a new data store and website built in order to improve the service information available and the user experience. It will bring together contact, user and business information to provide a holistic view of each service, enabling users to discover key information, for example:

  • How do I raise an incident for a particular (centrally provided) service?
  • Who do I contact for support?
  • Is there training or more information available?
  • Do I have to pay for the service?

If you have any questions or comments please contact our Service Management Office smo@it.ox.ac.uk.